VIOLET GREY currently offers standard Ground, 2-Day Air and Overnight shipping options. The shipping time frame begins after your order is processed and leaves our warehouse. We strive to process and ship your order within 24 hours of order receipt, and within 48–72 hours during promotions or other high order volume periods. Orders received before 1:00 PM (Pacific Time) Monday-Friday will normally be processed the same day. Orders received over the weekend and on major holidays will be processed the following business day. We currently do not deliver orders on weekends or holidays.
Please check the shipment tracking link in your shipping confirmation email for the latest shipping status. For additional help, contact Client Services at firstname.lastname@example.org
for order status information. Please include your order number in your correspondence.
Please note that certain items considered hazardous materials by the U.S. Department of Transportation (e.g., pressurized spray cans, fragrance, nail polish) can only be shipped via Ground shipping due to air transport regulations. Restricted items may not be shipped to Alaska or Hawaii.